When it comes to product development, quality, and customer experience need to come first if the company hopes to be successful. King Palm, one of the most renowned names in the smoking industry, has kept this in mind, betting on beautiful design, an easy to use product, and the highest quality ingredients.
The idea of King Palm was born from the need for natural alternatives in the smoking industry. “We wanted to create a leaf wrap that was super easy to pack because we know that all too many people hate rolling joints or blunts. We wanted to be the one to give them an alternative that would make the experience a lot more enjoyable and seamless. So we did lots of research, and finally, we settled on using the almighty Cordia leaf, which has zero nicotine and is a breeze to pack,” a member of the King Palms team shares. They also offer bamboo packing tools with each wrap, unlike the competition that still uses plastic. “We don’t cut corners at King Palm. We wanted to create a design that was elegant and truly provides better value to our customers. In 2020, our efforts were noticed big time. We launched our flavored line, and customers have been raving about it, which confirmed our idea that people want more bang for their buck,” the team member adds.
One major reason why King Palm has been so successful is that the company is not afraid to deviate from the status quo and do things differently than the competition. Their organic wraps have been so successful that in 2017, King Palm had over $2.5 million in back orders that they had to fulfill. “Yes, there was certainly pressure from catching up with that demand. The process takes a while because all the wraps are hand-rolled, and we don’t want to rush that,” they explain. In 2018, demand grew by an additional 40%.
The year 2020 has also been significant for King Palm, in part due to the global pandemic. Countless people found themselves stuck at home and feeling immense tension, and they turned to smoking to ease that feeling, making sure to select a product that is extremely high-quality. King Palm was able to deliver an impeccable experience. Recently, the business has even partnered up with 7-Eleven, and the King Palm line is now available all across the globe. Consequently, the client base keeps growing every day, sharing positive reviews about the new flavored line, including Banana Cream, Berry Terps, Magic Mint, and other exciting flavors.
King Palm is a California-based business headquartered in Ontario, though they work with partners overseas when it comes to farming and production, creating thousands of jobs in the process. The company employs 2,500 people in total, 110 of whom are in the US. King Palm is poised for enormous growth in the years to come, and the leadership is ready to meet that challenge with energy and passion. Quality and customer experience remain at the very core of the company values.
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