With traditional HVAC systems, breakdowns typically arrive without warning. Suddenly, residents are left without essential heating or cooling, prompting an emergency call to the HVAC contractors who maintain their units. This reactive approach to HVAC monitoring and maintenance is costly for everyone involved.
SmartAC.com, a technology-driven HVAC monitoring platform, is revolutionizing the space by empowering a proactive rather than reactive approach to HVAC maintenance. By leveraging the power of smart sensors, SmartAC.com is putting an end to surprise system failures and the problems they present.
“We’ve achieved two important goals with the SmartAC system,” says Andrew Parks, Director of Marketing for SmartAC.com. “For the homeowner, SmartAC creates greater peace of mind. For the HVAC business owner, our system provides a much more profitable membership program that improves the customer experience while reducing pressure on technicians.”
SmartAC transforms conventional HVAC systems into intelligent HVAC solutions, dramatically improving performance while decreasing the burden on homeowners and contractors.
The HVAC technology that drives the SmartAC system
The SmartAC solution involves three unique smart sensors that focus on addressing three key areas of HVAC performance. The first is the comfort sensor, which monitors the temperature of the air flowing through HVAC system vents.
Airflow temperature changes can indicate a wide range of issues. Restricted airflow, which results from clogged filters or ductwork, can decrease the performance of cooling systems and cause warmer-than-normal air temperatures. A refrigerant leak or compressor performance issue can cause similar problems with air temperature. Severe cases, such as a blocked vent or failing fan motor, can cut off airflow completely.
The Comfort Sensor detects all of these issues as soon as they occur and alerts HVAC contractors to a potential problem so that proactive measures can be taken. The SmartAC Filter Sensor monitors pressure in the HVAC system’s return duct, and the data it collects provides a reliable reading of the system’s filter condition.
The Filter Sensor empowers homeowners to avoid a variety of problems that can result from filters that are not properly maintained. By ensuring optimal airflow, the filter sensor maximizes energy efficiency and prevents system components from being overworked. In cases where clogged filters lead to frozen evaporator coils, homeowners can also experience water damage.
The SmartAC Water Sensor detects water in the HVAC systems overflow pan, which can accumulate when the condensate drain becomes clogged or a refrigerant leak occurs. By alerting homeowners to excess moisture in the pan, the water sensor allows them to take action before it leads to a leak or mold growth.
Each SmartAC sensor utilizes a unique sensor chamber design that captures detailed data on airflow and other indicators with precision components to ensure accuracy and reliability. The sensors then capture and transmit the data to the SmartAC Hub. As all of the data points are brought together in the SmartAC platform, they paint a clear picture of each HVAC system’s overall health.
A tool for fostering healthier customer relationships
SmartAC’s data-driven approach to HVAC care gives contractors a valuable tool for enhancing relationships with their customers. Its “always on” monitoring empowers contractors to provide maintenance only when it is needed, as well as providing analytics that allows customers to clearly see what action is needed.
“The SmartAC platform allows contractors to plant their flag in their customers’ homes, which dramatically cuts down on maintenance customer churn,” says Parks. “When new components or service is needed, contractors can provide actionable data derived from the customer’s unique system. It’s a win-win that empowers customers and allows companies to experience greater efficiency.”
SmartAC also improves contractors’ efficiency by eliminating unnecessary on-site checkups. The data provided by smart sensors makes it clear when a visit is necessary, which means contractors no longer need to waste technician time on visits that don’t translate to service.
“No-fee truck rolls are frustrating for every HVAC company,” Parks shares. “Rather than spending time with a customer who has no problems, the technician could be helping someone with a pressing need. SmartAC’s intelligent system improves efficiency and profitability by allowing companies to roll trucks when revenue is ready, not just because the calendar says it’s time. It improves efficiency and prevents missed opportunities.”
In addition to optimizing the output of its current staff, SmartAC also gives contractors the data they need to plan for the future. As they adopt a data-driven approach to HVAC monitoring and maintenance, service demands become more predictable, which means decisions on scaling up or down are easier to make.
SmartAC’s platform brings HVAC monitoring and maintenance into the digital age. It gives contractors the tools they need to serve as always-on sentinels for their customers, ensuring they have optimal performance, maximum comfort, and zero catastrophic failures.
