There are plenty of stores and providers out there in the tech industry, but the Quebec-based company IntelCell stands out from the rest. The business bets on extremely attentive customer care, where representatives are available day and night to answer any questions and resolve any issues. IntelCell offers any repairs at the drop of a hat. This is not only unusual for a telecommunications company, but for most industries.
Founded in 2019, IntelCell is a young business, and its energy and vibrancy can be felt during every step of the process clients go through when they purchase a product. All of IntelCell’s 40 employees are absolute experts in what they do and always receive customers with an extremely friendly attitude.
IntelCell has five stores in the region of Quebec, Canada, and has recently begun a collaboration with the popular grocery store chain IGA, allowing customers to run all of their errands in one go and enjoy a great deal of convenience.
The business has always been focused on serving people and allowing for connections to blossom through the power of technology. After all, the company that owns and runs IntelCell is TripleOne, the renowned decentralized venture where users from across the world collaborate on new investments and run projects jointly. Since communication is a key aspect of TripleOne, that directly translates into IntelCell, as well.
The team believes in transparency, amazing service, and receiving any and all customer asks with open arms, attention, and care. All queries are responded to incredibly fast. “We respond to customers within a few minutes or hours, sometimes, but no longer than a day later,” a team member shares, adding, “Our website is very intuitive and responsive, so it’s easy to navigate and find anything you need. If you don’t, we’ve got our dedicated staff available 24/7 to take on any questions and get them resolved as soon as possible, because each customer’s time is valuable to us.”
IntelCell is excited for the future. The business is expected to grow exponentially and reach all corners of Canada soon, and IntelCell’s customers are excited to see the company scale up and continue to voice their support. For more updates and to keep up with the latest from IntelCell, follow their Instagram.
